This privacy notice for Auditory, LTD. (doing business as Auditory) ('Auditory,' 'we,' 'us,' or 'our') describes how and why we collect, store, use, and/or share ('process') your information when you use our services ('Services'), such as when you:

- Visit our website at https://www.auditory.co, or any website of ours that links to this privacy notice.

- Engage with us in other related ways, including sales, marketing, or events.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at privacy@auditory.co.

KEY POINTS

Below is a summary of our privacy policy. You can find more details in the corresponding sections.

What information do we collect? 

We collect personal data when you use our Services, depending on how you interact with Auditory and which features you access.

• Do we process sensitive data?
  
  

 No, we do not collect or process sensitive personal information.

• Do we receive information from third parties? 
  
  

No, we do not obtain personal data from third parties.

•  How do we use your data? 
  
  

We use your information to provide and improve our Services, ensure security, prevent fraud, and comply with legal requirements. In some cases, we may process data with your explicit consent.

•  Who do we share your data with? 
  
  

Your information may be shared with trusted service providers when necessary.

•  How do we secure your data? 

We apply security measures to protect your personal data, but no system is entirely immune from potential security risks.

• What are your rights? 
  
  

Depending on your location, you may have legal rights regarding access, correction, or deletion of your personal data.

• How can you exercise your rights? 

You can contact us to request any actions related to your personal data in accordance with privacy laws.

CONTENT OVERVIEW

1. What information we collect

2. How we use your information

3. Legal basis for data processing

4. When we share your information

5. Use of cookies and tracking technologies

6. Social media login handling

7. Data retention period

8. How we safeguard your information

9. Minors’ privacy

10. Your privacy rights

11. Do-not-track features

12. California privacy rights

13. Policy updates

14. Contact information

15. Accessing or deleting your data

CONTACTING US ABOUT THIS NOTICE

For inquiries regarding this policy, please email us at privacy@auditory.co.

ACCESSING, UPDATING, OR DELETING YOUR DATA

You have the right to request access to, update, or delete your personal information where permitted under relevant laws. To make a request, contact privacy@auditory.co.

Additional Information:

We adhere to Google API Services User Data Policy, including its Limited Use requirements:

- Data is accessed only as needed for our sales engagement analytics services.

- We do not transfer this data to third parties beyond essential service providers

- We do not use this data for advertising.

- Human access to your data is strictly limited and only permitted:

  - With your direct consent.

  - For security or compliance reasons.

  - To meet legal obligations.

- Our data use complies with all applicable Limited Use requirements.

We Do Not Use Data for AI/ML Model Training

We do not use data from Google Workspace APIs (or any other personal user data) to develop, train, or enhance artificial intelligence (AI) or machine learning (ML) models. All processing is strictly limited to providing our Services and follows Google’s API Services User Data Policy.

We integrate Google Workspace APIs for:

• - Gmail: Sending call summaries and tracking interactions.

• - Calendar: Managing availability and scheduling follow-ups.

• - Drive: Storing and managing sales documents.

• - Sheets: Tracking sales metrics and reports.

• - Contacts: Managing business relationships.

• - Forms: Collecting feedback.

• - Tasks: Managing action items.

These integrations serve specific sales workflow needs and are designed with security, privacy, and user control as top priorities.

1. What Information Do We Collect

We collect personal information that you voluntarily provide when registering, expressing interest in our services, participating in activities, or contacting us. This may include names, contact details, job titles, usernames, passwords, payment data, and information from third-party integrations such as Google Workspace. We do not process sensitive personal information.

2. How Do We Process Your Information

We process your information to deliver and improve our Services, manage user accounts, prevent fraud, and comply with legal obligations. Data may be used to analyze communication patterns, generate summaries, track engagement, schedule meetings, and optimize workflows. We do not permanently store full email content but extract and store relevant sales insights.

3. What Legal Bases Do We Rely on to Process Your Information

We process personal information based on user consent, legal obligations, contract necessity, legitimate business interests, and in rare cases, vital interests. Users in the EU, UK, and Canada have specific rights under GDPR and local privacy laws.

4. When and With Whom Do We Share Personal Information

We share personal information with service providers, in legal compliance scenarios, or as part of business transfers. We do not sell user data. Data sharing follows strict security measures and compliance standards.

5. Do We Use Cookies and Other Tracking Technologies

We use cookies, tracking pixels, and similar technologies to collect user data for analytics and service enhancement. Users can manage cookie preferences through browser settings.

6. How Do We Handle Your Social Logins

Users can log in using third-party social media accounts. We receive profile information from those accounts and use it only for stated purposes.

7. How Long Do We Keep Your Information

We retain personal data only as long as necessary for stated purposes, generally no longer than six months after account termination, unless legally required.

8. How Do We Keep Your Information Safe

We implement organizational and technical security measures to protect user data. While we take precautions, no system can be completely secure against cyber threats.

9. Do We Collect Information from Minors

We do not knowingly collect data from individuals under 18 years of age. If we discover such data, we will take steps to remove it.

10. What Are Your Privacy Rights

Users may have rights under privacy laws, including access, correction, and deletion of personal data. To exercise these rights, contact us at privacy@auditory.co.

11. Controls for Do-Not-Track Features

Our website does not respond to 'Do Not Track' signals due to a lack of uniform technology standards.

12. Do California Residents Have Specific Privacy Rights

California residents can request information on data disclosures and have rights under CCPA. Requests can be submitted to privacy@auditory.co.

13. Do We Make Updates to This Notice

We may update this policy periodically. Changes will be reflected by a 'Revised' date, and significant updates will be communicated to users.

14. How Can You Contact Us About This Notice

For any questions or concerns regarding this privacy notice, email us at privacy@auditory.co.

15. How Can You Review, Update, or Delete the Data We Collect From You

Users can review, modify, or request deletion of their personal information by contacting us.

Last updated: 07/05/2025